On delivery of quality services in all areas of banking activities with the aim to add increased value to shareholders investment and offer highest possible benefits to our customers.

That is why we are committed to:

  • Provide, for our customers, the most courteous and efficient service in every aspect of its business. To be innovative in the development of new banking products and services;
  • Promote, for our employees, their well-being through attractive remuneration and fringe benefits; to promote good staff morale through proper staff training and development, and provision of opportunities for career development;
  • Forge ahead and consolidate NCB position as a stable and progressive financial institution, by generating profits and fair return on their investment, for our shareholders;
  • Provide for our community, our role as a socially responsible corporate citizen in a tangible manner by adhering closely to national policies and objectives thereby contributing towards the progress of the nation.